Delta State to Launch Impact Assessment of Servicom Policies

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By Sunday Apah

Delta State is set to initiate a systematic impact assessment of its policies under the reintroduced Service Compact, known as Servicom.

This initiative aims to enhance the timely provision of services and ensure that the state meets its goals and expectations effectively.

During a meeting with the Servicom nodal officers from various Ministries, Departments, and Agencies (MDAs) in Asaba, Chief Funkekeme Solomon, Senior Policy Adviser to the Governor, announced the implementation of a framework for regular evaluation of these policies and programs.

Solomon emphasized that there will be periodic reviews aligned with the performance benchmarks established with Servicom’s return, which will be assessed regularly through quarterly monitoring meetings.

“The governor, Rt. Hon. Sheriff Oborevwori, is deeply committed to improving service delivery across Delta State. It is important for nodal officers to report directly to the Servicom Unit rather than their respective organization heads, ensuring that all observations and reports are addressed appropriately for policy evaluation,” he stated.

As the official overseeing the Labour Relations and Servicom units, Solomon highlighted the importance of accountability in achieving the government’s development vision.

“If a policy is found to be less effective than anticipated, it is crucial that officers bring this to attention for a thorough review. Continuous monitoring of services is essential. As nodal officers, you are responsible for assessing both the effectiveness and timeliness of services provided by public officials,” he remarked.

He also instructed all Servicom officers to submit monthly reports to his office, which will facilitate further discussions with relevant officials based on their findings and recommendations.

Addressing the challenges faced by nodal officers in fulfilling their roles, Solomon assured them that issues would be addressed as funding becomes available.

Accompanying the Senior Policy Adviser were Mrs. Uche Onwusanya, Director of Servicom and Labour Relations, and Mr. Pius Mordi, Special Assistant on Policy.